Heal House Calls

December 4, 2020

*Sponsored by Heal



Taking care of my babies is my number one priority, so today we tried something new. I made an appointment for Ledger with a doctor from Heal. He had a little rash that I wanted to get checked out, but I didn't want to go through the hassle of making an appointment through our pediatrician and having to wait for days or possibly weeks to be seen. Plus with flu season and covid concerns, I opted to avoid taking my boys to the doctor's office.



Heal offers house calls and telemedicine calls with licensed doctors from the comfort of your own home.  With Heal, I was able to make an appointment easily online. It took me a couple minutes to complete the appointment and they even had same day appointments available. I chose the time that worked best for us which was later in the day so my husband could be home from work. Typically I have to take whatever the first available time is with our current doctor and bring all 4 boys with me when I go. This time we were able to have an appointment in the comfort of our own home. Heal offers both telemedicine and in-home visits for both adults and kids. I know a lot of people have concerns during this time and it is so nice to have another option besides going to the doctor's office. We were able to avoid possible germs at the doctor's office as well as the extra time to travel back and forth and wait in the waiting room. Ledger was able to take his afternoon nap and woke up just minutes before his appointment. 


For this appointment, I decided to make a telemedicine appointment. But for future appointments, well-child checks and vaccinations, there is the option to make an in-home visit and have a doctor come to the house. 


Making an appointment with Heal was easy and quick. You can book an appointment through the app or on the website. I went to the website and created a brief profile for myself.  Then I was able to add Ledger to my profile and only had to enter his basic information. I then selected his name and answered a few quick questions in regards to his symptoms and what type of appointment I needed for Ledger. There are options to treat non-emergency illnesses and injuries, talk to a doctor or talk to a psychologist. Once you select the type of appointment you need, you are able to select a day and time for your appointment. In my case, there were multiple time slots available for same day appointments. You can select your appointment and you are good to go. It is such a quick and easy process with no long wait times on the phone or callbacks needed to book an appointment at the doctors office. 



A quick point that I want to mention is when you are booking an appointment to talk to a doctor, there is a little note that pops up saying you agree that a legal guardian will be present or you will be charged a $159 cancellation fee. Not that anyone was planning to do this, but thought it was worth mentioning just in case for those of you with older kids.



Another thing I really liked was that we could read the doctors bio prior to the appointment. It gave me information about her specialties, education and license number.  There was also a short video of her that we were able to watch prior to our appointment as well. 



When I booked the pediatric consultation I was unsure why it had a two hour time slot. Our selected time was from 4-6 pm. I love that we could take all the time we needed and cover any questions or concerns I had without the added stress of feeling rushed. The doctor was friendly and we were able to discuss my son's health history as well as any concerns about his health or development. We also had the option to send her pictures of my son's rash for her to see it more clearly if needed. Ledger always tries to get in on his big brothers zoom calls, so he was happy and waving at the doctor when it was his turn to have a call. He got to sit on my lap, eat some snacks and play with his toys from the comfort of our home during the appointment. 





After the appointment, I received multiple emails from Heal. I was invited to review my appointment with the doctor and rate my Heal experience. I also received a Clinical Care Plan from the doctor for Ledger. It summarized the things we had discussed during the appointment. I appreciated having this because although I tried to take a few notes during the appointment, it was helpful to have the possible treatments listed for me in case I missed any. Plus when you have a little one or multiple like in my case, it is good to not have to worry about taking notes to remember things and just to focus on your kids. 


Heal is covered by many insurance plans. You can check with your current insurance to see if you are covered for a Heal appointment. If it is not covered by your insurance, then you pay a flat fee. For a telemedicine appointment the flat fee is $79. If you are interested in booking an in-home appointment, it is a flat fee of $150. The great thing is that you will pay the fee up front and will not get any surprise bills sent to you after your appointment. Heal is open 365 days a year with appointments available from 8am to 8pm.


For anyone who wants to try out Heal for themselves or their family, or just wants to look into it, you can click here. You can also download the Heal app or just call (844)644-HEAL. 




PLEASE NOTE: THIS IS A PAID ADVERTISEMENT AND OR TESTIMONIAL. HOWEVER, NOTHING IN THIS POST SHOULD BE TAKEN AS A RECOMMENDATION OF OR REFERRAL TO HEAL DOCTORS. THIS IS NOT A RECOMMENDATION FOR MEDICAL SERVICES OR TREATMENT AND IS NOT A SUBSTITUTE FOR A CONSULATION WITH YOUR MEDICAL PROVIDER. PLEASE CONSULT YOUR MEDICAL PROVIDER FOR ANY HEALTHCARE RELATED NEEDS.


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Finding the Magic in Every Day and sharing our candid life with 4 boys.

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